Reference

Terms Conditions That Cover Your Account

These terms set out how your 333xx account works: how you open it, how bKash, Nagad and Rocket deposits land in your wallet, and what we expect from each other. Read them once before you take a seat at the tables.

Account rules in plain EnglishPayment terms for bKash, Nagad, RocketKYC and wallet checks explainedChanges posted before they apply
333xx Terms Conditions That Cover Your Account
HOW WE HANDLE IT

Account Data, Cookies and Retention

Your account record holds what we need to run the wallet and meet verification duties: your registered mobile number, transaction history, and the device and IP details tied to each login. Session cookies keep you signed in; we do not sell your details to outside marketers. When you ask for a change or a closure, we confirm identity first, then act, and we keep the transaction record for the period our payment and audit obligations require even after the account is shut.

Login and OTP security

Every sign-in uses a one-time code sent to your registered number. Keep that code to yourself; our team will never ask you for it in chat, email or over a call.

Wallet verification

Deposits through bKash, Nagad and Rocket are matched to the name on your account. Anything that does not line up is reviewed before the funds are credited.

Cookies and sessions

Session cookies keep your login active and remember your language choice. Clearing them signs you out, which is the safe move on a shared phone.

Records and requests

Transaction records are kept for the period our payment and audit duties require. You can ask for a copy or a correction from your registered email.

ASK US FIRST

Who to Contact About These Terms

Questions about a clause, a wallet hold or a payment that did not land should go straight to our support desk, not to a third party. Have your account number and the bKash, Nagad or Rocket transaction ID ready — with those two details we can trace most cases on the first reply.

Live chat from your wallet Open chat from the account dashboard on mobile or desktop. Best for quick clause questions, deposit mismatches and OTP problems that need sorting while you are in front of the screen.
Support email Send longer cases here, with screenshots of your transfer receipt and the name on the sending wallet. Useful when a bKash, Nagad or Rocket payment needs a written trail.
Account closure and data requests Want your account closed or your details corrected? Send the request from your registered email so we can confirm it is you before we act on the file.

Common Questions on Our Terms

Short answers to the points readers raise most often before they accept the terms. If your situation is not covered here, message support with your account number and we will point you to the exact clause.

Yes. Ticking the box at registration confirms you accept these terms, the payment rules and the privacy terms. If you do not agree with any part, do not complete registration or deposit.

No. One account per person, using your own name and mobile number. Duplicate accounts, or accounts opened with someone else's bKash, Nagad or Rocket details, may be closed and the balance reviewed.

The payment is held for review rather than credited straight away. Send the transaction ID and a receipt from your wallet app through support and the team will match it once identity is confirmed.

We post the revised wording on this page with the date it takes effect, and we flag material changes in your account messages. Using the account after that date means you accept the update.

You can request closure from your registered email. We settle any pending wallet balance first, then keep the transaction record for the period our payment and audit duties require before it is removed.

Yes. Access depends on your local law and eligible regions, and it is your responsibility to check that you may legally take part before you register or deposit.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.